For over 50 years we have been dealing with consulting work and personnel management. The degree of satisfaction and loyalty of our Customers is high, thanks to the low incidence of verifications and inspections, as well as the prompt resolution of the few disputes that occurred.
This is already a good reason to work with us. But we give you four more: these are the principles that guide us, that shape what we do and how we do it, which reflect the ethics of our office and are part of our way of working.
1. THE CUSTOMER FIRST
The Customer is not interested in a multi-page report, which says that what cannot be done and why, but wants to read a single page, on which is written what can be done. Our goal is to write this page, and we can only do so by obtaining in depth knowledge of the Customer’s situation. That is why we study the Customer’s needs, business, systems and facilities. And because of this we can offer excellent, innovative and competitive services tailored to actual needs.
2. OVERALL QUALITY
We guarantee to the Customer the highest quality in each of the activities in which we are involved. This quality results from a combination of factors: technical excellence in the performance of services, continued and updated investments, consistency and integrity in the execution of tasks, primary attention to the Customer’s interests and reality. All aimed at achieving the best possible solution.
From the simple set up of the administrative staff to a complex consultancy on labor or trade union matters, our impact is always the result of a synergy between the different parties involved. We work as a team, not only among ourselves, but also with the Customer and its employees and other consultants, auditors, corporatists and legal offices. The development and consolidation of relations with institutions, government offices, social partners and local authorities are complementary to this team work.
4. THE RESULT OF THE CUSTOMER IS ALSO OUR
Every time we offer the Customer our services, from the simplest executive intervention to more complex consulting, we work with the aim of obtaining an excellent result. But we are also aware that our Customer’s success is also that of our structure, in terms of reputation and credibility. For this as well, therefore, we tend to give our best in whatever task the Customer entrusts us.